ServiceNow is the enterprise tool of record for project development and management in the Division of IT. It enables:

  • The ability to capture operational demand and provide screening, assessment, and prioritization of requests
  • Robust project management tools to plan, organize, and manage tasks and resources
  • A centralized repository of project information that is easily accessible

Learn about training resources

This hierarchy diagram (PDF) illustrates how portfolios, programs, projects, subprojects, tasks, and subtasks fit together: